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When you’re at the checkout, our system will automatically calculate the delivery charge that is applicable to your order.
In calculating the delivery charge, our system references the order value. For an exact price on carriage therefore, please make sure you visit the checkout section.
All orders/goods are sent either by Royal Mail or a UK based courier/carrier company. Typically we send out by recorded delivery. If we deem it necessary or at the customers request orders can be sent by international signed for or some form of tracked delivery. Most couriers currently track all parcels and require a signature but this can be requested if necessary.
It is now not accepted by the Royal Mail to send paints, aerosols, liquids and lipo batteries. If you do order these items we may not be able to ship them otherwise we will contact you to pay extra for courier/carrier additional charges to cover the extra expense.
Delivery Times and Charges Post and Packing (P&P) charges are as follows:
Within UK Mainland
Orders upto £50, £4.50
Orders upto £75, £7.20
Orders upto £100, £8.40
Orders over £100, £9.60
Please note if the system generated figure seems expensive please be aware we send most items out Royal Mail recorded or signed for delivery based on their parcel and package sizes and prices with a small allowance for packaging. Long items and paints typically cost more.
We can also adjust the cost manually downwards if it seems excessive. Please contact us if you think this is the case to discuss before or after placing your order and we will be happy to amend the cost if appropriate when we receive your order.
Our system has limitations, and we have over 12500 lines in stock making it difficult to get an exact costing – we normally absorb any extra charges we incur.
Although it is difficult to give an accurate delivery date/time, orders typically take:
UK 1-5 days
Continental Europe 3-7 days
Rest of World 5-14 days
Larger orders which need to be sent by courier often take a day or two more. Again, this is a general guide. If you need a guaranteed delivery time please let us know at the time of ordering. Please note this may incur an extra/increased charge.